Developed by us, specifically for you.
Facil-ITs' facilities maintenance solution is most suited for a nationwide facility maintenance organization that utilizes a third party technology solution to manage work orders and process invoices. The current technology allows for entering work orders and invoicing clients, and supports web portal access for clients. However, the third party technology provider offers no intelligence or process flow to maximize productivity and does not utilize emerging technologies.
Facil-IT performs a comprehensive review of the existing business model. Meetings with all department heads are scheduled to gain an understanding of how information is received, processed and managed. A follow up meeting is scheduled with the management team to discuss the review and provide insight and recommendations to where the business process can be improved. Technologies including work order management, document management, interactive voice response, web portals, XML Interfaces, mobile technologies, and business intelligence utilizing your existing data are discussed. A technology solution is agreed upon and a system development timeline with agreed upon deliverables is created.
Facil-IT, along with your existing IT team, works to to make your existing data compatible with the new technology. Data conversion meetings are held to review the conversion results and ensure data integrity is maintained during the technology switchover.
Facil-IT prepares customized training agendas for all departments to ensure each department is able to utilize the new technology to its fullest potential. Training is performed onsite in group format for each department within your organization.
A "go live" date is agreed upon and all existing data is converted and ready to go on the agreed upon date. Facil-IT staff is on site during the go live period providing "rapid response" during the "go live" stage. Thirty days after the "go live" date a face-to-face meeting with management and department heads is scheduled to review areas that can be improved upon. Facil-IT works on the items discussed during the follow up meeting and applies these enhancements to the technology solution.
Your software, your logo, your colors. Our dedicated solution is tailored with your existing color scheme in mind. Using your website and some other examples, IDS will mirror the aesthetics of your existing content within your new dedicated solution for a seamless look and feel.
Enter the age of widgets! Facil-IT has created a number of widgets/tools that can be customized and displayed as an interior window. These small windows can display live data and or perform a function. They can be moved, resized, and organized to each specific users preference.
Rest assured that your data will be safe. We host your data in a secure offsite facility in Texas specifically designed with redundancies in place to ensure data integrity and recovery in any scenario.
It's your company's software so add as much or as little customization as you'd like to work with your existing business process/flow. Each dedicated solution is independently hosted, giving our customers the freedom to manage their own system and add features or make changes on an as needed basis.